ReNew is the first live service within The Loop program. It is our repair, reupholstery and refresh service, created to restore existing furniture back to its full value. A product is qualified, renewed, reupholstered and returned ready for its next life, helping clients reduce unnecessary replacement while maintaining the design quality expected from Boss.
How ReNew works
Use a simple 5-step process.
Step 1 — Specify
Fabric, finishes and any renewal requirements are agreed.
Step 2 — Collection
The product is collected from any UK mainland location and delivered to the Boss facility (quoted by project)..
Step 3 — Restore
The product is repaired, refreshed and reupholstered to Boss Design’s exacting standards..
Step 4 — Return
The renewed product is returned ready for use.
Step 5 — Rewarrant
Eligible Boss products are supported with a renewed warranty.
ReNew allows clients to reduce waste and carbon without compromising design intent. It protects the value of the original product and supports a more responsible approach to workplace change. The process is deliberately simple. ReNew should feel as considered and premium as buying new furniture, not a compromise, not a second-hand solution, but a thoughtful way to keep products in use.
ReNew in Practice
In a live project, ReNew can sit alongside new Boss furniture, allowing the blending of fresh product specification with the intelligent reuse of existing assets. Some pieces may be renewed and returned to the same setting. Others may be refreshed for a new area, a new department or a future phase of work. The result is a more flexible, lower-waste approach to furniture planning.
Benefits
The Loop program helps:
— Plan carbon over the full life of a project, not just at point of purchase.
— Extend the life of quality furniture assets.
— Reduce unnecessary waste and replacement.
— Support phased workplace change.
— Make better use of existing furniture.
— Build credible sustainability stories into projects.
— Maintain design consistency while lowering impact.
— Provides a solution that takes the logistical pain away from the right sustainable decision
According to WRAP, the UK discards around 1.2 million tonnes of furniture each year, with only a small fraction reused or refurbished. The thought of beautifully crafted furniture being discarded long before the end of its life drives our zero-to-landfill commitment and reinforces why circular design matters.
Across leading certification frameworks such as BREEAM, LEED and SKA, reuse now contributes 25 – 40 percent of retained or refurbished elements within a fit-out. As these evolve, we expect such measures to move from credits to core preconditions. Boss Design is already built for that future, helping clients exceed today’s expectations while preparing for tomorrow’s.
The next five years will redefine the commercial furniture market. Driven by carbon-reduction standards and the emerging Net Zero Carbon Buildings Standard (NZCBS), reuse and remanufacture are becoming the new norm.
By 2030, over 60 percent of office furniture specified in major refurbishments is expected to be reused, renewed or remanufactured to meet embodied-carbon targets.
For manufacturers, this means designing for disassembly, repair and transparency through Lifecycle Carbon Reporting (LCR). For clients, it means investing in assets that deliver measurable carbon savings and certified second lives.
